Ongoing community feedback is essential. This Check-in Survey, conducted 12 months after the biennial Community Insights Survey, helps us track progress and adapt to evolving community needs. It ensures we are moving forward with confidence, aligning our efforts with community priorities.

Phone survey: Micromex will contact 200 participants from the 2024 statistically valid phone survey, conducting calls over 10 days from Monday, 3 March 2025.

Online survey: Open to all residents from Monday, 3 March 2025. Previous respondents will be notified and invited to check back in.

The survey will take approximately 10 minutes to complete. Participation is entirely voluntary, however your feedback is invaluable in helping us improve community services.

The survey will ask participants to rate or provide feedback on:

• Satisfaction levels over the past 12 months
• Importance of priority areas previously identified
• Satisfaction with initiatives implemented in response to past survey results

Your insights help shape future actions and improvements.

Micromex conducted the 2024 Community Insights Survey on behalf of Council as part of our biennial research.

Research companies can obtain contact details from publicly available sources, such as the telephone directory. Additionally, if you previously provided your contact details to stay informed about future surveys, this is why you have been contacted.

Council assures you that no personal data held by us has been shared with researchers or any external parties. We strictly adhere to legal requirements to protect privacy.

The type of information collected depends on the nature of the research and may include:

• Demographics: Name, age group and gender
• Geographic: Suburb or village of residence
• Behavioural: Interactions with community services
• Attitudinal: Opinions, perceptions and satisfaction levels
• Needs-based: Community expectations for services and facilities

All responses are confidential and used only for research purposes.

The calling number will display as (02) 4355 9760, representing Micromex, and they will always clearly identify themselves to respondents as being from Micromex Research.

If you have any concern, please contact Dubbo Regional Council at (02) 6801 4000.