nbn restoration work
On behalf of nbn, Downer has been engaged to build and roll out additional fibre deeper into the nbnTM network in our community.
If your property falls into the locations identified by Downer for the commencement of works, you can expect door knocks and notifications outlining what is involved, proposed start and what to expect during the course of construction.
Any concerns or questions on these works can be addressed directly to:
Email: nbnenquiries@downergroup.com
Phone: 1800 009540
If work is commencing within your area, this may involve:
- Installing cable through existing underground pipes or on existing overhead poles.
- Digging and/or drilling on public property such as under footpaths or on nature strips.
- Installing pits, similar to the telecommunications pits you may already see in your area.
Hours of work will generally be:
Monday to Friday: 7am - 7pm
Saturday: 7am - 1pm
Construction work has required restoration measures to be put in place outside or near your property. Affected areas will be restored in two stages:
- Temporary restoration is completed daily to keep work areas safe.
- Final restoration will be done as soon as practical once construction work is complete.
Whilst all care will be taken to minimise disruption during construction, please be aware:
- There may be some temporary footpaths and/or road closures.
- There may be temporary noise and dust associated with the work.
- Where possible please park you vehicles in private driveways.
- We expect there will be no impact on your existing telecommunications network while work is being carried out.
We will endeavour to restore any land affected during construction to a similar condition to what it was before the activity began. Final restoration will be done as soon as practical after work is completed.
Please take care when near a construction zone and always follow pedestrian and traffic management instructions.
To ensure the safety of the public and to minimise the impact on local businesses, construction work in your street may be carried out after normal business hours.
The works may involve:
- Installing cable through existing underground pipes or on existing overhead poles.
- Digging and/or drilling on public property such as under footpaths or on nature strips.
- Installing pits, similar to the telecommunications pits you may already see in your area.
Downer have committed to minimise disturbances to your land and restore it after the completion of works. Residents can expect notification on proposed disturbances and remediation at the completion of these activities.
If you have a concern about specific works being carried out, please contact:
P: 1800009540
E: nbnenquiries@downergroup.com
A 'sorry we missed you' card will be drop to your mailbox, indicating details and reference number/LOC ID. You can then contact the number on the card.
